Original topic:

Chipped glass stovetop

(Topic created: 09-05-2021 10:13 AM)
userL74eHJviNd
Astronaut
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Kitchen and Family Hub

My Samsung glass stovetop chipped. Is there a way of fixing without replacing the whole top?

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello, the best option would be to have a technician service the range and you can locate a service center within your area here: https://www.samsung.com/us/support/service/ or if you're interested in servicing the range yourself we would suggest contacting our parts department J&J international at 1-800-627-4368 for part information and we would encourage replacing the full cooktop to avoid personal injuries or further damages during use. I apologize for any frustration. 


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SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Hello, the best option would be to have a technician service the range and you can locate a service center within your area here: https://www.samsung.com/us/support/service/ or if you're interested in servicing the range yourself we would suggest contacting our parts department J&J international at 1-800-627-4368 for part information and we would encourage replacing the full cooktop to avoid personal injuries or further damages during use. I apologize for any frustration. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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