Original topic:

Class Action for Family Hub Ring integration?

(Topic created: a month ago)
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rakeemrakeem
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Kitchen and Family Hub
As most of us here know, since the recent update of Family Hub, the Ring related feature has seen a massive degrade

  • The Smartthings video widget does not take periodic screenshot of Ring camera
  • When the doorbell is used, the live feed requires manual close otherwise the live feed will eternally be opened, causing the door bell not to ring while then

But still, Family Hub website still shows this function which is a total lie.
Has anyone considered a class action in US to raise awareness within Samsung?

Looking at Samsung and Smartthings community and support, there is serious lack of accountability from Samsung.
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