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Astronaut

Control Panel for a DW80K5050US non-responsive

Dishwasher will not turn on.  Looking for answers to fix it.  Installed 12/18/16.  Thank you

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Control Panel for a DW80K5050US non-responsive

Give these troubleshooting steps a shot Smiley Happy

If your dishwasher turns on with the Power button, but won't start when you touch Start, see our article for Dishwasher doesn't start or fill with water.

  1. Touch Power on the dishwasher.

    The dishwasher has a Power button that has to be pressed before a cycle can be selected or started. Also, if your hands are wet or soapy, it may not recognize that it has been touched. Make sure your hands are dry when you touch the buttons on the control panel.

    The Power button should be clean as well. If it's dirty or covered in grime, gently wipe it clean with a soft damp cloth, and try again.

  2. Check the circuit breaker.

    Check the circuit breaker for any tripped circuits. If you see one, flip the circuit all the way off and back on again. If it continues to trip, contact an electrician to diagnose the issue.

  3. Check the switch near the dishwasher.

    Most newer homes have a switch (like a light switch) on the wall in the kitchen near the dishwasher. This switch turns the power on and off for the dishwasher. If your home has this switch, verify it is in the on position.

  4. If the above troubleshooting steps didn't help, here are some service options:

    - If your unit was recently purchased, you can check with your retailer on their return/exchange process.

    - If you have an extended warranty you can reach out to them to have service processed.

    - If you're within the one year warranty, you can Private message one of our moderators to have service processed. http://bit.ly/33ipYnO

    - If you're OUT of warranty, you the following link to locate a service center in your area by using the link below

    http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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