Original topic:

Crack on cooktop

(Topic created on: 3/26/21 11:09 AM)
userOQziHeqAw2
Constellation
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Kitchen and Family Hub

About a week ago I noticed a small crack in the glass cooktop of my NE59T4322SS/S electric range.  I purchased the range 10/13/20.  Nothing has been dropped on the cooktop and only approved cooking utensils have been used.  It is at the edge of the Fast Boil section of the eye and runs about 1-1/2" toward the center.  What could have caused this?  

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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Could you provide a picture of the serial number decal on the inside of the warming drawer?  


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SamsungAl
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Please send a private message to any of the moderators as this is going to need to be looked into further. In the message, please provide the serial number and a photo of the crack. 


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Solution
SamsungJam
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Could you provide a picture of the serial number decal on the inside of the warming drawer?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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