DW80K7050US dish washer plastic basket is disintegrating

[Josephine1010]

This is a serious health issue.

The decomposed plastic powder from basket may stick to dining containers. They stick on my finger when touch the basket.
Samsung should change the materials of basket.

Don’t use the plastic that may be decomposed by the detergent.

I wonder what is material of this part for the replacements, which costs $139.95, way too expensive. Will this integrating still happen?

 

 

 

[Samsung_Moderator]

Hello, Josephine1010, and thank you for reaching out to the Community. We absolutely understand your concern regarding the condition of the plastic basket and would love to assist.

Please note, the community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.  

It will be our pleasure to look into this matter further as stated, and we ask for you to Private Message any moderator by clicking on the chat option with your full model and serial number to proceed? 

[Josephine1010]

I have sent Private Message, but no response.

How do I chat with you?

[Samsung_Moderator]

Hi there! We've sent you a private message regarding this. Please make sure when responding to it that you don't respond directly to the notification email as that is a DO NOT REPLY email.