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TL_Midnight
Constellation

DW80M2020US - loud noise as soon as dishwasher starts

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Hi. I have the dishwasher in the title,  several months ago i posted this issue and a service tech was dispatched.   He replaced the vent actuator or the vent fan (i forget which,  very small part) and the issue was resolved up until about 3 weeks ago.   The sound has started back up and i believe it's just failed again.   The dishwasher is now quite loud and i could use some help again.  Thanks! 

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TL_Midnight
Constellation

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Hi, The issue was reolved by Unique Repair services with the vent valve replacement.  For your tracking purposes this dishwasher has required two replacements of this part in under a year.  I'm wondering how frequently this part might be a problem.  Thank you for sending Unique to correct this.

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13 REPLIES 13
Samsung Moderator
Samsung Moderator

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Can I have your serial number via private message?

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TL_Midnight
Constellation

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Hi, The issue was reolved by Unique Repair services with the vent valve replacement.  For your tracking purposes this dishwasher has required two replacements of this part in under a year.  I'm wondering how frequently this part might be a problem.  Thank you for sending Unique to correct this.

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user2mFndPkUaP
Astronaut

Re: DW80M2020US - loud noise as soon as dishwasher starts

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I've got this same issue in my DW80M2020US dishwasher. The service tech that came for repairs told me that the necessary part was no longer available. 

 

@SamsungLarry @SamsungJam - Can you confirm, or offer any option for repair?

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Samsung Moderator
Samsung Moderator

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Please send a private message with any ticket numbers you may have. http://bit.ly/2XERsky

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userzFDcie5VG4
Constellation

Re: DW80M2020US - loud noise as soon as dishwasher starts

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I have the same problem with my samsung dishwasher which is less than 2 years old.  Fan assembly was replaced when it was about 3 months old and problem started again in about another 3 months.  I've been living with an ever increasingly noisy dishwasher ever since.  If there is ever a real fix, I'd like to know.  I'm very disappointed with samsung products.  I also have a refrigerator with a known problem - fix requires defrosting periodically.  I thought these were modern appliances.  I remember my mom defrosting her refrigerator.  Haven't had to do it myself until now!

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userBb1W1tkj1X
Astronaut

Re: DW80M2020US - loud noise as soon as dishwasher starts

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I’m having the same issue. Very little water at start up, followed by loud almost grinding type sounds when in operation. 

 

Please Advise? 

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Highlighted
Samsung Moderator
Samsung Moderator

Re: DW80M2020US - loud noise as soon as dishwasher starts

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I would be happy to investigate. Can you please send a private message here: http://bit.ly/2Kq3B5F with the full model and serial numbers of the unit?

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user2I1L6k1s23
Constellation

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Hi SamsungLarry,

 

I'm having the same problem. My washer came with when I bought my house and is out of warranty. How can I get a replacement vent fan or have this serviced?

 

Thanks.

 

JP

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Samsung Moderator
Samsung Moderator

Re: DW80M2020US - loud noise as soon as dishwasher starts

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Can I have your full model code and serial number via private message?

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