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Asteroid

Delivery of refrigerator stuck in transit.

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Hi everyone I was wondering if anyone is having any shipping issues with their refrigerators directly from samsung. I ordered my refrigerator on August 20 and left the samsung warehouse on September 1 and it has been stuck in transit since then. Original delivery date was September 2 with xpo and the 2nd delivery date was today September 4. Now its delayed again for September 10. Is anyone else having issues with any of their appliances or if there is anyone that can help me to see if this is normal when ordering from samsung.com.

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Asteroid

Re: Delivery of refrigerator stuck in transit.

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I just got my refrigerator delivered and installed today. They told me they were a little back up.

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Samsung Moderator
Samsung Moderator

Re: Delivery of refrigerator stuck in transit.

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I do apologize for the inconvenience this has caused. I recommend reaching out to our eCommerce department directly at 1-855-726-8721


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Asteroid

Re: Delivery of refrigerator stuck in transit.

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I already did they told me just to wait since there is nothing they can do since its in transit.

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Asteroid

Re: Delivery of refrigerator stuck in transit.

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I just got my refrigerator delivered and installed today. They told me they were a little back up.

View solution in original post

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Samsung Moderator
Samsung Moderator

Re: Delivery of refrigerator stuck in transit.

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We're glad that you've received it!  Let us know if you have any questions!


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Samsung Moderator
Samsung Moderator

Re: Delivery of refrigerator stuck in transit.

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We're glad that you've received it!  Let us know if you have any questions!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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