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Constellation

Design Defect in Samsung French door refrigerators

The tubing that allows the evaporator panel [inside the refrig] condensation to drain away from the panel is routed too close to the freezer and is not insulated.   The tubing freezes which then prevents the evaporator panel condensation to drain properly.   So it drains down the back of the refrigerator, on the freezer compartment, and if left alone, onto the floor.   Samsung Service says the defect is unrepairable.    Samsung Customer Support says "Sorry, you are out of warranty.   Your stuck."

Question:   Is there a workaround to resolve this problem?   

Refrigerator is functioning well;  except for the fact that it pees on my floor.