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Dishwasher Will Not Power On. 5 Months Old

(Topic created on: 11/15/20 10:46 AM)
usera48KtLcXq3
Astronaut
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Kitchen and Family Hub

My dishwasher will not power on. Breaker is not tripped.  Power running to dishwasher is live.  All other outlets connected to that breaker work. 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

I'm sorry to hear that, have you tried the following? 

If your dishwasher turns on with the Power button, but won't start when you touch Start, see our article for Dishwasher doesn't start or fill with water.

  1. Touch Power on the dishwasher.

    The dishwasher has a Power button that has to be pressed before a cycle can be selected or started. Also, if your hands are wet or soapy, it may not recognize that it has been touched. Make sure your hands are dry when you touch the buttons on the control panel.

    The Power button should be clean as well. If it's dirty or covered in grime, gently wipe it clean with a soft damp cloth, and try again.

  2. Check the circuit breaker.

    Check the circuit breaker for any tripped circuits. If you see one, flip the circuit all the way off and back on again. If it continues to trip, contact an electrician to diagnose the issue.

  3. Check the switch near the dishwasher.

    Most newer homes have a switch (like a light switch) on the wall in the kitchen near the dishwasher. This switch turns the power on and off for the dishwasher. If your home has this switch, verify it is in the on position.

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

I'm sorry to hear that, have you tried the following? 

If your dishwasher turns on with the Power button, but won't start when you touch Start, see our article for Dishwasher doesn't start or fill with water.

  1. Touch Power on the dishwasher.

    The dishwasher has a Power button that has to be pressed before a cycle can be selected or started. Also, if your hands are wet or soapy, it may not recognize that it has been touched. Make sure your hands are dry when you touch the buttons on the control panel.

    The Power button should be clean as well. If it's dirty or covered in grime, gently wipe it clean with a soft damp cloth, and try again.

  2. Check the circuit breaker.

    Check the circuit breaker for any tripped circuits. If you see one, flip the circuit all the way off and back on again. If it continues to trip, contact an electrician to diagnose the issue.

  3. Check the switch near the dishwasher.

    Most newer homes have a switch (like a light switch) on the wall in the kitchen near the dishwasher. This switch turns the power on and off for the dishwasher. If your home has this switch, verify it is in the on position.

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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