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Asteroid

Dishwasher auto release

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My auto release function is not working. It is turned on but is not opening  at end cycle. 

Model DW80R9950

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Samsung Moderator
Samsung Moderator

Re: Dishwasher auto release

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Please feel free to send me your full model and serial number to my private message http://bit.ly/2tCGnGK 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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45 REPLIES 45
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Samsung Moderator
Samsung Moderator

Re: Dishwasher auto release

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 I apologize for any inconvenience this has caused. Is it giving you an error code? You might find this link helpful: https://www.samsung.com/us/support/answer/ANS00076790/


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Asteroid

Re: Dishwasher auto release

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There is no error code. I have followed the directions in the link that  you provided. The auto release is turned on. It was opening when I first got my dishwasher, but now it is not. 

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Samsung Moderator
Samsung Moderator

Re: Dishwasher auto release

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Completely understand! Can you provide me with your full model and serial number, please 

 


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Asteroid

Re: Dishwasher auto release

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Thanks for reply. I have the:


 samsung linear wash 24" top control finger print resistance builtin dishwasher with stainless steel tub. Model  DW80R9950 US
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Samsung Moderator
Samsung Moderator

Re: Dishwasher auto release

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you can find the full model and serial number on the top left side of the door or on some models it will be on the left inside wall. 


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Samsung Moderator
Samsung Moderator

Re: Dishwasher auto release

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Please feel free to send me your full model and serial number to my private message http://bit.ly/2tCGnGK 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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Asteroid

Re: Dishwasher auto release

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Samsung Linear Wash 24" Top Control Built-In Dishwasher with Stainless Steel Tub Fingerprint Resistant Stainless Steel

DW80R9950US 

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Asteroid

Re: Dishwasher auto release

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I'm having the same issue with my door auto release.  It only works sometimes, usually when I select the "normal" cycle.  It seems all other cyckes don't work.

 

Model number is DW80M9550US/AA.

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Constellation

Re: Dishwasher auto release

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Curious about this issue also, as my dishwasher just started exhibiting the same behavior. It worked fine for the first month or two and then stopped auto releasing. I have checked the settings on the dishwasher and in my smartthings app and it is set correctly.

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