Dishwasher broke only after 1.5 yrs! Samsung waterwall dishwasher DW80M9550US
Do not buy this dishwasher !! The circulating pump broke only after 1.5 yrs and caused damage to my floors. I had to remove part of the flooring as a result.
Trying to get the warranty parts has been a difficult and prolonged process with many calls to the service department. It requires a lot of persistence and there were many times I was told wrong information. I had to call back several times after my own research that the part was under warranty.
I used another technician other than the one affiliated with Samsung to diagnosed the defective part. I did not think it mattered whom I used since this was never explained to me!! Now I have to repair everything myself, including paying for the parts, and then submitting the receipts for approval through another dept! I am dissatified with the whole process and will not be recommending Samsung after going through this experience.