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Original topic:

Dishwasher door Auto-Release opening mid-cycle, too early!

(Topic created: 2 weeks ago)
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cycypert
Constellation
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Kitchen and Family Hub

Door keeps opening mid-cycle (dishwasher still full of dirty water & soap) and stopping the cycle before it gets to the draining / drying stage.  Ideas?  thanks!  

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello cycypert,

Let's start by power cycle (unplugging it or flipping the circuit breaker off for a few minutes and flipping it back on).  We also, recommend for you to ensure the auto-release function is in fact active on the panel and not OFF.

If the power cycle is unsuccessful, with the auto release function active, service may be required. 

Please review service options below:

- If you're within the one-year warranty, you can Private message me or one of our moderators with your full model and serial number to have service set up
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello cycypert,

Let's start by power cycle (unplugging it or flipping the circuit breaker off for a few minutes and flipping it back on).  We also, recommend for you to ensure the auto-release function is in fact active on the panel and not OFF.

If the power cycle is unsuccessful, with the auto release function active, service may be required. 

Please review service options below:

- If you're within the one-year warranty, you can Private message me or one of our moderators with your full model and serial number to have service set up
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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