cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

I have a samsung dw80j7550u dishwasher that has started to have an issue. At cycle start it will begin briefly by making some noise for about 15 seconds, then pause, beep 3 times then the light on the front will flash 3 times. This will repeat roughly every 20 seconds. If it sits long enough it will eventually start.

 

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Moderator
Samsung Moderator

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

The next step would be to proceed with service. You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
31 REPLIES 31
Highlighted
Astronaut

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

I have this exact same issue and cannot get it to reset even after unplugging power source. Anyone able to give guidance for a solution?

Reply
Loading...
Highlighted
Constellation

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

me too!  as of yesterday!  any solution for you yet?

Reply
Loading...
Highlighted
Asteroid

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

This is the original poster to the problem. In the end the problem that was causing these symptoms was a failed water wall or water vein motor, or just the failure of correct movement of it.  This is the wide water spraying assembly on the bottom of the dishwasher that is supposed to move from the back to front during a washing cycle.

 

After a service technition came to my home and couldn't diagnose the problem because it wasn't showing any error codes, and all cycles when triggered manually "appeared" to function fine. He left and later called after getting in touch with someone from Samsung that actually knew the machine thoroughly who indicated that the problem was that at the start of the wash cycle, the sensor for the position of the water vein was indicating it was not in correct position.  

 

They ordered replacement parts. During the time waiting for the parts to arrive the beeping stopped however, I noticed hearing a little grinding noise from time to time during the was cycle.  Apparently at that point, the posistion of the water wand/vein had made itself to an adequate position for starting, but whenenver it was trying to move itself, the gears or motor would just skip and never move it correctly.

 

When the service technitian came he new right away that was indeed the problem as he was able to freely move the water wand/vein at the bottom of the washer freely with his hand. 

Reply
Loading...
Highlighted
Constellation

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

So what did you end up doing to fix this issue?  Were the replacement parts ordered actually installed and if so, what parts did you replace?  Mine just started doing this exact same thing yesterday.  

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

I/m sorry to hear that, does this occur after power cycling the dishwasher? Also what lights are flashing? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

Yes. 

I shut off the breaker to the washer for over 10 minutes. And it still occurs when starting a new cycle.

 

The light that flashes is the front blue ambient light that shines down in the recess for the front handle. 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

Is the door able to shut all the way? Does it sound like the dishwasher is trying to drain? And do you see any water near the unit? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

Door shuts completely.

There is no water in the bottom. Removed the drain filter, cleaned it, and placed a couple cups of water in the bottom to see if it would drain.

 

Started new cycle.

Everything starts up and sounds like it's going to work out. Can hear the water pump. 

After about 30 seconds of this it will make a little different noise. 

Will then beep 3 times.

Pause.

Light flashes on front 3 times.

 

I open the door at this point, water is drained.

 

Close door, restart/resume wash cycle.

 

Same thing will happen, Roughly 30 seconds, then beep.

If I let it sit like this, after about 5 iterations of the beep, the wash cycle will start and run to completion.

 

At the end of the cycle everything it appears to be fine.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Dishwasher dw80j7550u 3 beeps, 3 light flashes

JUMP TO SOLUTION

The next step would be to proceed with service. You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...