I have a dishwasher purchased less than a year ago and used about 6 times (the unit is in a vacation home) that will not power on. After reading the comments in this forum I am concerned. Even if the power disconnect resets the unit this is just not an acceptable solution for an appliance this expensive. Samsung have you found a solution yet?
Have you made sure that the circuit breaker wasn't tripped or that the outlet the dishwasher is plugged into is damaged? Was there a power outage in the area?
The power has been verified at the connection to the dishwasher so power to the unit is definitely not the problem. I have tried the power off reset suggested and it doesn't resolve the problem.
Let me look into this further for you. Could you send me a private message of the serial number?
Hello there, when was the unit purchased? Was it professional installed?
13 month dishwasher, will not turn on. Finished a load, refilled it and turned it back on a few hours later, and it is now dead. Confirmed that it is not a breaker issue and there is power to the dishwasher.
We are sorry to hear about this. Please send the model and serial numbers to this PM Link.
I Have a samsung dishwasher DW80K5050UB that is a year and a half old. Just yesterday the touch panel will not power on. i have cut power using the breaker and let sit for over an hour with no avail. my garabage disposal runs on the same circuit and has no issues. i see many posts of this same issue but didnt notice any resoulution or fix for this issue. Its an expensive dishwasher that should last longer than 1.5 years. Maybe i should have listened to my Wife, but i am Samsung connected with so many other products. Can someone help please!
I definitely understand your frustration. Let me know if the link below was helpful: