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Constellation

DW80K7050UG no power

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I have a dishwasher purchased less than a year ago and used about 6 times (the unit is in a vacation home) that will not power on. After reading the comments in this forum I am concerned. Even if the power disconnect resets the unit this is just not an acceptable solution for an appliance this expensive. Samsung have you found a solution yet?

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Samsung Moderator
Samsung Moderator

Re: DW80K7050UG no power

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Have you made sure that the circuit breaker wasn't tripped or that the outlet the dishwasher is plugged into is damaged? Was there a power outage in the area?


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Constellation

Re: DW80K7050UG no power

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The power has been verified at the connection to the dishwasher so power to the unit is definitely not the problem. I have tried the power off reset suggested and it doesn't resolve the problem. 

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Samsung Moderator
Samsung Moderator

Re: DW80K7050UG no power

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Let me look into this further for you. Could you send me a private message of the serial number?


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Astronaut

Dishwasher DW80R5061 brand new will not power on

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Just bought the  DW80R5061. Removed old working dishwasher and set up this one but no power.  

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Samsung Moderator
Samsung Moderator

Re: Dishwasher DW80R5061 brand new will not power on

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Hello there, when was the unit purchased? Was it professional installed?


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Astronaut

DW80K5050US No Power

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13 month dishwasher, will not turn on.  Finished a load, refilled it and turned it back on a few hours later, and it is now dead.  Confirmed that it is not a breaker issue and there is power to the dishwasher.

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Samsung Moderator
Samsung Moderator

Re: DW80K5050US No Power

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We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


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Asteroid

Samsungdishwasher DW80K5050UB/ Does not power on

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I Have a samsung dishwasher DW80K5050UB that is a year and a half old. Just yesterday the touch panel will not power on. i have cut power using the breaker and let sit for over an hour with no avail. my garabage disposal runs on the same circuit and has no issues. i see many posts of this same issue but didnt notice any resoulution or fix for this issue. Its an expensive dishwasher that should last longer than 1.5 years. Maybe i should have listened to my Wife, but i am Samsung connected with so many other products. Can someone help please!

 

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Samsung Moderator
Samsung Moderator

Re: Samsungdishwasher DW80K5050UB/ Does not power on

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I definitely understand your frustration. Let me know if the link below was helpful:

http://www.samsung.com/us/support/troubleshooting/TSG01001914/


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