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Original topic:

Dishwasher will not power on

(Topic created on: 6/24/20 2:35 PM)
userolRLG0OyMc
Constellation
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Kitchen and Family Hub

My 1 year old dishwasher (dw80k7050ug) will not power on.  From the best that I can determine, there is something wrong with the control panel.  Has anybody had similar issues and/or knows the part # so I can try to order and install a new one? 

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soccercoach10
Asteroid
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Kitchen and Family Hub

Is Samsung not accepting any responsibility for what is clearly a manufacturer's defect, with now 29 pages of complaints about this?

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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

That is something that would require service.  If you would like to move forward with that process, feel free to send me a private message.  http://bit.ly/2ihPL97


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usermUhd2TCJeP
Constellation
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Kitchen and Family Hub

I have the same issue.  Is Samsung standing behind this product for a known flaw?

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SamsungLou
Samsung Moderator
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Kitchen and Family Hub

@usermUhd2TCJeP   If you would please send your model and serial numbers to this PM Link, I will be happy to look in to this for you.


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usernnAdTPFRr5
Constellation
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Kitchen and Family Hub

Mine just did this.. 2 months old, it has power but control is unresponsive

 

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userTM1kV88B1i
Constellation
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Kitchen and Family Hub

I guess I got lucky since my control panel lasted 2.5 years before crapping out. Anyone have the part # so I can replace?

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userrAQU3tCm2U
Constellation
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Kitchen and Family Hub

i have a similar issue , whats the Part #.  WHats the estimate to get the service dept to fix it?


@userTM1kV88B1i wrote:

I guess I got lucky since my control panel lasted 2.5 years before crapping out. Anyone have the part # so I can replace?


 

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user8l87xit5U2
Constellation
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Kitchen and Family Hub

Following. Same issue with my dishwasher. Control panel will not power up. Seems to be an ongoing issue with Samsung. What are the fixes, as to have to replace a control board after 2 years is crazy.

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userxbHtsHwMID
Constellation
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Kitchen and Family Hub

I am having the same problem. I installed unit in mid-2017, so I got three years of service. Comments now on 30th page, so I am not alone. I run mine about once per week, so how can this happen? I had a control panel problem with a Kenmore once, after six years, so I know that this could cost hundreds. Has the company decided to fix these at no cost?

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userAXIPuP0QAF
Astronaut
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Kitchen and Family Hub

30 pages of posts and each time Samsung's response is "looks like it needs servicing", out of pocket cost of course. Samsung dishwshers are complete garbage, stick to Bosch if you want top of the line, or Maytag and Whirlpool for something cheaper. My frigidaire worked 10 years witout issues and then I sold it for quite a bit when I moved. Not even 4 year mark this piece of trash Samsung has died.

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