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Asteroid

Dishwasher worked for 3 months than stopped. DW80M2020US

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DW80M2020US purchased in July. Worked until October. Then problems

 

unit is loud at start and the water wall washing system of the 2 bars in the bottom don't seem to move. The back section washes but the front bottom doesn't. Unit is much louder than it had been when it worked. Unit is clean and clear of obstructions. 

thoughts?

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Samsung Moderator
Samsung Moderator

Re: Dishwasher worked for 3 months than stopped. DW80M2020US

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I am sorry to hear about this. Please send your serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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4 REPLIES 4
Asteroid

Re: Dishwasher worked for 3 months than stopped. DW80M2020US

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Curious to know if and how Samsung might fix the whole storm wash system. Has anyone has Samsung come out and fix the issue?

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Samsung Moderator
Samsung Moderator

Re: Dishwasher worked for 3 months than stopped. DW80M2020US

JUMP TO SOLUTION

I am sorry to hear about this. Please send your serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Dishwasher worked for 3 months than stopped. DW80M2020US

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No one has come out to fix it. But there has been progress. 

to note, the system just stopped working. No drama no alert, no broken part -- just stopped. The software shows no alert and diagnostics seem fine. 

i look forward to learning more. 

 

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Asteroid

Re: Dishwasher worked for 3 months than stopped. DW80M2020US

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Still bouncing around inside Samsung. 

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