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Constellation

Dishwasher

Samsung dishwasher model # DW80N3030US

Flashing normal light and will not power off.
leaked Saturday evening, we emptied and left open to dry and it still has not reset.
purchased December 2019 from Lowe's.
please help coordinate service repair.  

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Dishwasher

This means the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. During this time it will attempt to drain the water away.

  • If you see a leak, see our guide for Dishwasher leaks water.
  • If you're certain that there is not a leak:
    • If you recently moved the dishwasher, some water may have splashed near the sensor. Give it time to dry. If the noise of the dishwasher is bothersome, unplug it or turn it off at the circuit breaker.
    • If you've recently connected the dishwasher to garbage disposal, make sure the garbage disposal cap is removed.
    • Make sure the detergent dispenser has not been overfilled or extra detergent added outside of the dispenser.

I also recommend resetting the unit by turning the unit off at the breaker for about 2 mins.

 


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Constellation

Re: Dishwasher

This does not help. 
the dishwasher began issue Saturday evening. I have emptied, given time to air dry and powered off unit for 15 min and it continues to be locked on this flashing normal function. Please advise on how to secure a repair. Or if there is a combination of keys I can press to reset the unit.

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Samsung Moderator
Samsung Moderator

Re: Dishwasher

You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:

 

https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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