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useriBA030hkma
Constellation

Door open chime won't stop

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We have a model #RF22M9581SG Family Hub refrigerator that just had an update. Since the update, the open freezer door chime has been going every 2 minutes or so. We've checked the doors for anything protruding and they are definitely closed.  We now have the volume turned down all the way. This refrigerator is only a year old.

 

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Samsung Moderator
Samsung Moderator

Re: Door open chime won't stop

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Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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11 REPLIES 11
Samsung Moderator
Samsung Moderator

Re: Door open chime won't stop

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Could you send a private message with the serial number?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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useriBA030hkma
Constellation

Re: Door open chime won't stop

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This turned out to be a sensor at the bottom of the refrigerator that had come loose. It was replaced and everything is fine now
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userKoonyU1YQPNARC
Constellation

Re: Door open chime won't stop

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How did you get it fixed /  I'm wondering if it is a sensor for our fridge?

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Samsung Moderator
Samsung Moderator

Re: Door open chime won't stop

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Could you provide the model of your fridge?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userqUQk0FiZRS
Constellation

Re: Door open chime won't stop

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I am having the same issue can you help me?  Thank you

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Samsung Moderator
Samsung Moderator

Re: Door open chime won't stop

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@

userqUQk0FiZRS Please provide the full model code of the unit so that we can best assist.

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userqUQk0FiZRS
Constellation

Re: Door open chime won't stop

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RF22N9781SG/AA   Thanks,

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usero5IwdTEYvM
Constellation

Re: Door open chime won't stop

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Having the same issue with mine - model #rf22k9581sg/aa.

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DevilFire
Constellation

Re: Door open chime won't stop

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I’m having the same issue door is closed but keeps saying it’s open.....

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