11-17-2018 09:25 AM
11-22-2018 04:04 PM
I've had our stove magically turn on at least a dozen times this year. We finally figured out it was us just barely brushing up against the stove and it turns on. Just a few minutes ago, we came home after a few hours to find our stove burner on high and the everything hot all around. So scary as it could have easily burned our house down if we had anything flamable nearby. I know it is only a matter of time so I would love to know if anyone has found any solutions? I was wondering if there is any way that we can make the knobs harder to turn on? The stove is only a year and a half old and it is in our vacation home so we haven't even gotten much use out of it yet.
11-25-2018 06:22 PM
Read this thread from the beginning. There is a method with rubber grommets that will help make the knobs harder to turn.
07-23-2020
04:51 AM
- last edited on
07-24-2020
09:52 AM
by
SamsungJam
07-16-2017 03:02 PM
I've had the same issue and with a little one in the house my wife is concerned enough to want me to get rid of it and go with an LG, so I'm praying Samsung comes out with a solution so I don't have to have an oddball appliance and lose the money I spent on it.
07-17-2017 01:09 PM
@Ksulezell, Could you send us a private message with the full model and serial number?
09-10-2017 11:19 PM
09-11-2017 06:15 AM
Our dog has turned the stove on twice already just by leaning against it and almost started a fire! We also have turned it on accidently several times and burned items sitting on top. Once you lean slightly against it, the knob turns automatically to make the burner warm up. I just got off the phone with Samsung and they said that the knobs comply with regulations and there are no replacements because of that. I was enraged that Samsung does not care if my family dies in a house fire that their stove caused. They would not even let me speak to a manager. I am ready to join the class action suit, just tell me where to sign up for it!
10-20-2017 08:59 AM
One of our cats turned our gas stove on when he jumped up on the stove for some stupid cat reason. We keep the knobs off now unless we are cooking. I had also brushed agains them when reaching into a high above stove cabinet and turned it on. The stove looks terrible without the knobs but better that than a fried cat or burnt down house. It's annoying. A friend of mine had an electric glass top stove where the same thing happened when they brushed past it. It is a definite hazard. They know about it but aren't doing anything? I wish we had bought a GE. Never happened with my GEs.
10-05-2017 05:21 PM
I've accidentally turned my new stovetop range on 5 times now - it's going to cause a fire! I LOVE the range BUT had no idea how dangerous it is. Is there a fix for the knobs? Please help!