I've had the same issue and with a little one in the house my wife is concerned enough to want me to get rid of it and go with an LG, so I'm praying Samsung comes out with a solution so I don't have to have an oddball appliance and lose the money I spent on it.
Our dog has turned the stove on twice already just by leaning against it and almost started a fire! We also have turned it on accidently several times and burned items sitting on top. Once you lean slightly against it, the knob turns automatically to make the burner warm up. I just got off the phone with Samsung and they said that the knobs comply with regulations and there are no replacements because of that. I was enraged that Samsung does not care if my family dies in a house fire that their stove caused. They would not even let me speak to a manager. I am ready to join the class action suit, just tell me where to sign up for it!
One of our cats turned our gas stove on when he jumped up on the stove for some stupid cat reason. We keep the knobs off now unless we are cooking. I had also brushed agains them when reaching into a high above stove cabinet and turned it on. The stove looks terrible without the knobs but better that than a fried cat or burnt down house. It's annoying. A friend of mine had an electric glass top stove where the same thing happened when they brushed past it. It is a definite hazard. They know about it but aren't doing anything? I wish we had bought a GE. Never happened with my GEs.
I've accidentally turned my new stovetop range on 5 times now - it's going to cause a fire! I LOVE the range BUT had no idea how dangerous it is. Is there a fix for the knobs? Please help!
Writing again.... did it again last night. Please help! Will knob protectors work - I need to secure the house before I leave each day and I'm concerned about fire. Would like to hear from Samsung directly as I fear a recall or lawsuit is in the future.