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Constellation

Re: Easy Accidental Turn On

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Thank you so much for this tip! 

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Constellation

Re: Easy Accidental Turn On

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Thank you! This has put my mind at ease after my house almost caught fire. A quick and easy "fix".
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Cosmic Ray

Re: Easy Accidental Turn On

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Glad it helped!  You can also "lock" the touchscreen as well - see your manual.

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Asteroid

Re: Easy Accidental Turn On

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Yes, I do lock the touch screen. So far the "fix" seems to be working!

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Samsung Moderator
Samsung Moderator

Re: Easy Accidental Turn On

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: Easy Accidental Turn On

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Thank you! Last night I forgot to remove the knob after cooking and this morning I had another episode of almost setting something on fire. Just placed the order for grommets at Home Depot to pick up today! Samsung needs to ship these grommets to every owner of this type of range. I really hopethis works, I was at the point of replacing my 4 month old range when I found this.

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Constellation

Re: Easy Accidental Turn On

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Just happened to me. Somehow the burner was turned on and the bags left on the stove were on fire. I had to quickly get mexelderly parents out of the house due to smoke. I suggest getting legal involved. This is a fire hazard.

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Asteroid

Re: Easy Accidental Turn On

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My house just burnt down on 2 days ago because of this faulty design of the knobs.  I walked by my stove and apparently caught on of the knobs which turned on the back burner and started a fire.  I hope Samsung gets sued by insurance companies. 

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Samsung Moderator
Samsung Moderator

Re: Easy Accidental Turn On

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@user7xlSNzVUbi:Could you send us a private message?  http://bit.ly/2ihPL97 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: Easy Accidental Turn On

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This happened to us as well.  Please report to consumer safety hotline 1-800-638-2772.  Maybe they will recall knobs.

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