cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Did the Rangesafe knobs work?  Do they have options for high low burner control lables?

Reply
Loading...
Highlighted

Re: Easy Accidental Turn On

JUMP TO SOLUTION
see my message at the bottom
Reply
Loading...
Highlighted
Constellation

Re: Easy Accidental Turn On

JUMP TO SOLUTION

It's not just Samsung. My LG stove has the same problem. It easily turns on if you bump the knob. Almost burnt my kitchen down. 

Reply
Loading...
Highlighted
Constellation

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Omg, I thought it was just me having this issue.  My husband and I were hanging a tile backsplash and I had the top of the stove protected with a piece of cardboard, I was surprised when I started smelling something was burning.  I can't tell you how many times this has happened even though I'm aware of the issue.  I have small grandchildren and I'm getting worried about the safety of it.  Such poor product testing if you ask me.

Reply
Loading...
Highlighted
Asteroid

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Does anyone have any pictures of damage caused by this

 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Are you having this issue?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
Highlighted
Asteroid

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Yes, mine has accidentally turned on 3 times.  Once catching a towel on fire and once burning a pizza box.  The last time nothing was on the stove, thankfully.

Reply
Loading...
Highlighted
Constellation

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Did samsung help you find a solution?

Reply
Loading...
Highlighted
Cosmic Ray

Re: Easy Accidental Turn On

JUMP TO SOLUTION

Samsung does not have an answer because they say "the stove operates to their specifications."  You must purchase the grommets I mentioned in previous posts in order to make the stove knobs much more secure.

 

 

Reply
Loading...
Highlighted
Constellation

Re: Easy Accidental Turn On

JUMP TO SOLUTION
Yes!!!
Reply
Loading...