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Astronaut

Re: Easy Accidental Turn On

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I just cancalled my order for NE58F9500SS after reading all the reviews.

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Asteroid

Re: Easy Accidental Turn On

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Look what just happened to me yesterday morning. Thank God we apparently have great smoke detectors and we were able to put it out. We have walked up and found the burner on numerous times and this isn't the only incident I had a friend that was over cooking and accidently turned it on and burned up a pot holder. Last night had the smoke detectors going off even a few minutes later I might not have a house today. I decided to look to see if this was a problem for others or if there was just something wrong with my particular stove only to find all this that you guys have posted.  What in the hell Samsung!!!! How did this slip by your QC and safety checks?????

 

 

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Asteroid

Re: Easy Accidental Turn On

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This isn't all that's happened check news article out.....

 

https://youtu.be/0DswhWjZiRw

A Makiki man is lucky to be alive after a fire destroyed his home Friday morning.
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Samsung Moderator
Samsung Moderator

Re: Easy Accidental Turn On

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userDWck9Mp1LQ, sorry to see that! Please send us a private message here: http://bit.ly/2mcMgp1

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Constellation

Re: Easy Accidental Turn On

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Just got home to a blazing hot front burner. This is not acceptable and dangerous beyond comprehension. 

I wonder what “regulation” Samsung is referring to as that will need to be changed after they fix this. 

 

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Asteroid

Re: Easy Accidental Turn On

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We came home Saturday after our youngest son's soccer game and some errands and had a blazing burner as well, and items that were near it had been melted. This was the FIFTH incident we have had with this unit in a year and a half! What if those items had caught fire, and burned down our home with our dog in it?!

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Samsung Moderator
Samsung Moderator

Re: Easy Accidental Turn On

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@user4SqWUo6L62: Were you provided with any transaction numbers by any chance?  If so, send them here: http://bit.ly/2ihPL97 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Easy Accidental Turn On

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Yes, my grocery bags just caught fire.  I returned from food shopping and turned when I heard the sizzling plastic bags going up in flames.  Quickly cleaned up, but left this melted mess on my stove. Really annoyed at the manufacturer.  Shame on Samsung.

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Asteroid

Re: Easy Accidental Turn On - pics

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Asteroid

Re: Easy Accidental Turn On

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I tried to reply & post pics of my recent damage
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