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Constellation

Electric Range FTQ3531WUX

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The electric range has one burner that stays on maximum heat regardless where the temp knob is set.  The rest of the burners and oven seem to be working ok.

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Samsung Moderator
Samsung Moderator

Re: Electric Range FTQ3531WUX

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Reset the unit by unplugging it or turning it off at the breaker for about 5 minutes. If the issue persists the next step would be to proceed with service. Feel free to reach out to our phone support line at 1-800-Samsung to have the service set up or you can use the link below to locate a service center in your location.

 

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Highlighted
Samsung Moderator
Samsung Moderator

Re: Electric Range FTQ3531WUX

JUMP TO SOLUTION

Reset the unit by unplugging it or turning it off at the breaker for about 5 minutes. If the issue persists the next step would be to proceed with service. Feel free to reach out to our phone support line at 1-800-Samsung to have the service set up or you can use the link below to locate a service center in your location.

 

http://www.samsung.com/us/support/service/location


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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