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Constellation

Electric Range NE58H9970WS stuck in two oven mode

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Hi Samsung Community

 

I've got the Samsung NE58H9970WS Electric Range with Flex Duo - two ovens and a divider that can be removed.  

 

After reseting the power at the switchboard the oven is in two oven mode even without the divider inserted - the message on the screen says to go to "single cavity" remove the divider even when it's not in.  

 

Can anyone help?

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Samsung Moderator
Samsung Moderator

Re: Electric Range NE58H9970WS stuck in two oven mode

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Have you tried unplugging it and replugging it back up? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Electric Range NE58H9970WS stuck in two oven mode

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Have you tried unplugging it and replugging it back up? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Constellation

Re: Electric Range NE58H9970WS stuck in two oven mode

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I was able to solve this by effectively unplugging the unit.

 

Turning the Range off at the Switchboard for an extended period then back on allowed the system to reset.  After coming back online I removed the shelf and the oven now works in Single Cavity mode.

 

I figured I'd share in case anyone has the same issue.

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