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Constellation

Electric Range NE59J7630 Mother Board Caught on Fire

We just turned on our Samsung Electric Range to bake some pretzels, when an electrical fire caught from the back at the top (directly behind the main controls/clock display). We had just turned on the oven when it happened (oven temp at 150 F). After doing some research, I've seen a dozen photos with the same scorched board just like ours.

 

Trying to figure out if Samsung has had a recall on this model for the fire hazard. If not, then what warranty options might be available. Main board  - source of fireMain board - source of fire

 

Main board with inside of back panel showing fire damageMain board with inside of back panel showing fire damage

 

User manual with model numberUser manual with model number

 

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Samsung Moderator
Samsung Moderator

Re: Electric Range NE59J7630 Mother Board Caught on Fire

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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