Original topic:

Enamel flaking off oven floor

(Topic created: 11-26-2021 06:24 PM)
Kitchen and Family Hub

Enamel stated flaking off the oven floor year one and now, a few years later there are about a dozen bare rusting spots. Customer service tells me “it’s a cosmetic issue” so won’t do ANYTHING about this QUALITY DEFECT. They referred me to a parts dealer. If the finish was flaking off my car, my aluminum siding, or my bathtub, it wouldn’t be clearly be dealt with as a quality defect. So, looking at the number of complaints and refusal of Samsung to take responsibility for this, I think it’s fine for a class action lawsuit. 









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