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userlu8hL7MJ8k
Astronaut

Re: FRIDGE NOT COOLING

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Sorry, "continuing to sell" is what I meant to write. 

****

Apparently Samsung is continuing to see fridges 

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userehgJBsuG8n
Constellation

Re: FRIDGE NOT COOLING

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My fridge stopped cooling properly last week. We haven’t paid close attention until

now and the temperature or at 54 degrees. Numerous power downs and still nothing.

seial Number :<Hidden>

model: RF32FMQDBSR/AA

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user8YpRqmgQpD
Asteroid

Re: FRIDGE NOT COOLING

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Same fridge ... same issue!!!!! Fridge has been down since July 3, 2018 and still not fixed!!!! I’m filing a claim with the attorney generals office! No More!!!!!
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useraPInQQKsvX
Astronaut

Re: FRIDGE NOT COOLING

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Hi, we bought this Samsung fridge in early 2016.  Model# RF25HMEDBSR/AA 13 serial# <HIDDEN> We had issues with the ice machine. Had a technician out about 3 times.  It has been working fine until about a month ago.  The main fridge says it’s set at 35 f.  But actual temp when you open the fridge say 48-50. The ice machine and secondary middle fridge seems to be working. Can you give me any advice on warranty and possible service to correct this second issue.

 

thank you 

 

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Samsung Moderator
Samsung Moderator

Re: FRIDGE NOT COOLING

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Could you send us a private message with any transaction numbers that you may have?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userSQ8yhLBWvt
Constellation

Re: FRIDGE NOT COOLING

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This is your standard operating guide not a solution..

It's 2018 and my new ( less than 2 years)
Having same issue..

I don't have money to replace this, I'm on a
Limited income..

What am I supposed to do?
I've done all this..
My refrigerator is running at 53 degrees
Freezers fine
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userVAaadwzo5l
Constellation

Re: FRIDGE NOT COOLING

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Do I really have to read 11 pages of the SAME ISSUE without resolution. 

I have exactly the problem as all these.

2 year old units don't have seal peoblems.

Fridges used by 3 people are NOT opened excessively.

Those are all lazy sugestions to a LEMON OF A PROCUCT.

I want ALL my money back!!!!! period.  If I dont get it I'm

going to make this personal.  A special project online and at Samsung dealers.

It is not unreasonable to expect this thing to work without problems for more than 2 years.

 

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Highlighted
userVaXBEWKcHl
Astronaut

Re: FRIDGE NOT COOLING

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I have 2 samsungs in 2 different homes.  One of them is reading high cooler numbers too.  So what is the issue here, seems the tread is long with no solution!

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userkmUrN8vsT8
Astronaut

Re: FRIDGE NOT COOLING

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What are the steps to fix OF OF mode? 

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Black Hole

Re: FRIDGE NOT COOLING

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@userkmUrN8vsT8 Can I get the full model number to better assist you?

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