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Constellation

FULL USER MANUALS

Samsung,

 

With the amount of money spent on your products, a full manual is not provided.  Failure to provide the customer with full access (complete manuals) is disappointing.  All customers are not "computer savvy".  Most customers do not have access to the internet.  For those who do, there's not a version provided.  A "Simple User" manual does not equate to the full manual for a product.  Going online to research how long it takes to cook a turkey using the air fry feature or sitting the clock is not fesible!  WE NEED TANGIBLE EVIDENCE (TEXT) to appease our minds!

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: FULL USER MANUALS

I completely understand how frustrating this must be. Your unit should come with a full user manual. Double-check to make sure it's not inside the box or in a bag inside the unit. If your unit did not come with a user manual you can enter your model code on Samsung.com and download one. Or you can request to have one sent out to you. To request a user manual you can call 1-800-Samsung or send me a private message with your full model and serial number. http://bit.ly/33ipYnO


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