Original topic:

Family Hub 6.0 no WiFi and eero

(Topic created: 07-29-2021 08:17 AM)
usertA9wwkTJKk
Constellation
Options
Kitchen and Family Hub

I was able to find a solution for the WiFi connectivity issues with eero for my network. First step, open the eero app and click on the Discover tab, click on eero labs and make sure that WPA3 is turned off. Second step, restart your refrigerator screen by switching off and on the red button on the top of the door panel. This allowed the refrigerator to see my network. I wish Samsung would acknowledge this issue and work with customer support to provide a solution rather than making their customers do it on their own. Good luck everyone hope this helps you as well.

3 Replies
Dwtechie
Cosmic Ray
Options
Kitchen and Family Hub
Yes, those steps worked for me too.
0 Likes
userPwQWIlg5yQ
Asteroid
Options
Kitchen and Family Hub

Thanks for posting this!  I was beating my head against the wall trying to figure out why the refrigerator could see my neighbor's wifi but not mine...  This worked.

 

0 Likes
userVX7fzleUXD
Astronaut
Options
Kitchen and Family Hub

Thank you for posting this!  Fixed my issue!

0 Likes