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07-29-2020
12:46 PM
(Last edited
Friday
by
SamsungAl
) in
I just got the Fridge, all working fine from what I can see. Create family members, etc.
I linked my prifle to a new Samsung account.
I installed the Famiily Hub and Smart Things App, logged in, all seems fine.
If I add something on the fridge, a memo, shopping list item, or drawing, it sycnhs to the app on the phone.
But when I do anything on the phone, its doesnt push to the fridge. Photos say they upload, but they don't.
If I log out on the app, and log back in again, it pulls stuff from the fridge, but anything I did on the phone has gone.
Solved! Go to Solution.
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08-16-2020 08:49 AM in
Kitchen and Family HubThe odd thing was we didnt do anything, after a few days it just started working...
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07-30-2020 01:02 PM in
Kitchen and Family HubI recommend reaching out to our Family Hub Department at 1-800-Samsung concerning this.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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07-30-2020 10:43 PM in
Kitchen and Family Hubthis issue was solved by fixing the related server.
Please re-open family hub app on mobile and upload photos
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08-16-2020 08:49 AM in
Kitchen and Family HubThe odd thing was we didnt do anything, after a few days it just started working...
