Solved: Family Hub App IOS not Synching - Samsung Community

Doylie · ‎07-29-2020

I just got the Fridge, all working fine from what I can see. Create family members, etc.

I linked my prifle to a new Samsung account.

I installed the Famiily Hub and Smart Things App, logged in, all seems fine.

If I add something on the fridge, a memo, shopping list item, or drawing, it sycnhs to the app on the phone.

But when I do anything on the phone, its doesnt push to the fridge. Photos say they upload, but they don't.

If I log out on the app, and log back in again, it pulls stuff from the fridge, but anything I did on the phone has gone.

MsBri1 · ‎07-30-2020

I recommend reaching out to our Family Hub Department at 1-800-Samsung concerning this.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MsBri1 · ‎07-30-2020

I recommend reaching out to our Family Hub Department at 1-800-Samsung concerning this.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userJQFzgwgYTl · ‎07-30-2020

this issue was solved by fixing the related server.

Please re-open family hub app on mobile and upload photos

Doylie · ‎08-16-2020

The odd thing was we didnt do anything, after a few days it just started working...

Original topic:

Family Hub App IOS not Synching

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