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Original topic:

Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

(Topic created on: 4/28/18 11:14 PM)
userQ62yDd8cJq
Constellation
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Kitchen and Family Hub

Our fridge started making a loud fan buzz. It sounds like it's coming from the upper rear center on the inside of the fridge. It only does it when the doors are closed and you can hear it winding down when you open the door. When you close the doors, it winds up to full speed again. We've had this fridge since March 2015. Any ideas? 

407 Replies
user4mOXzDJyxO
Astronaut
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Kitchen and Family Hub

Completely agree.  I have shouted it from the mountaintops:  “Never buy a Samsung Appliance.”  

 

I am loud and warn everyone shopping...even when walking past customers shopping models in the store. I pull out the pictures on my phone!!

 

I am removing ice, back panel, defrosting  my RF4267HARS every two months!  I am beyond angry.  This has been going on since before the warranty ran out but there has been no solution or recall!!  I bought this due to the Consumer Report recommendation!

 

Explain to me how this this is acceptable?!??  And Samsung don’t you dare offer to send a PM because we all know you just do that to save face.  You aren’t solving the issue!!!  Your technicians have no solution.

 

I would love to be able to attach pictures of the three-inch ice buildup at the bottoms of my freezer and the ice behind the panel!

userG9zGhLRJvM
Asteroid
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Kitchen and Family Hub

Hello user4mOXzDJyxO

 

Can you please post your error codes ? (Two or three posts ago, you will see my post on how to do this)

 

 

 

 

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userG9zGhLRJvM
Asteroid
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Kitchen and Family Hub

You could have a fan fault, heater fault or sensor fault causing icing. The self test code(s) are the first place to look .

 

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user1f2oUVVDkD
Astronaut
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Kitchen and Family Hub

how do you remove the rear panel? I have the same sound

 

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userbwTivhU3yP
Astronaut
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Kitchen and Family Hub

This really upsets me. I spent $2500 on this fridge 5 years ago and it's not even the smart model (no bells and whistles save for the ice maker). If there's dust on the fan I can deal with that but to have to spend $100s of dollars to fix it tells me it's a bad product! I'll put up with the noise until I can replace it with another brand and I'll never recommend Samsung again

userjt1Gwbqj6z
Constellation
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Kitchen and Family Hub

I have had the same issue since we bought the refrigerator in 2015.  Even had it repaired once already.  We've actually had issues with every Samsung appliance we purchased in 2015.  Washer, Dryer, Refrigerator and Dishwasher have all had multiple issues.  Will never buy Samsung appliances again.

useruzSQHi7KAu
Asteroid
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Kitchen and Family Hub

My solution is from now on "Just Say No" to Samsung.

userpyo3wbMelp
Astronaut
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Kitchen and Family Hub

Did you find a solution?  I'm about to go nuts!

 

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EParcasio
Astronaut
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Kitchen and Family Hub

I am also having the same issue with the same model fridge. What can we do to fix this issue?

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SamsungMichelle
Supernova
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Kitchen and Family Hub

I am sorry to hear this. Does the noise stop when the units doors are opened? 

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