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Original topic:

Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

(Topic created on: 5/10/18 4:47 AM)
userQ62yDd8cJq
Constellation
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Kitchen and Family Hub

Our fridge started making a loud fan buzz. It sounds like it's coming from the upper rear center on the inside of the fridge. It only does it when the doors are closed and you can hear it winding down when you open the door. When you close the doors, it winds up to full speed again. We've had this fridge since March 2015. Any ideas? 

407 Replies
userYwwBs5rekw
Asteroid
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Kitchen and Family Hub

Yes Michelle

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SamsungMichelle
Supernova
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Kitchen and Family Hub

We would recommend having a service tech come out and take a look at the unit. I can get that set up for you if you would like. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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userYwwBs5rekw
Asteroid
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Kitchen and Family Hub

Michelle was that you that deleted my post??? This speaks volumes.

 

Even more reason to avoid moderators advice on this forum and to avoid Samsung refridgerators in general. Thank goodness we have healthy comptetion in the market and we have lots of other options than Samsung and their horrid customer service to choose from.

 

Delete this too, Michelle, but you'll need to delete the entire thread because it doesn't take a genuis to read thru 11 pages of this to realize two things:

 

1. There is NO real help offered here.

2. Samsungs are trash and the gift that keeps on taking. 

 

 

userf95QOzHidt
Astronaut
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Kitchen and Family Hub

Add us to the list of consumers with this problem. Issue started one month ago. We’ve followed the defrost/deice procedures several times. They give a temporary fix only to have problem recur after a few days. Noise is about 50 decibels emanating from right center of unit in rear.

 

Refrigerator is five years old. Reluctant to start down the rabbit hole of repairs that will probably exceed $500 with no guarantee of a long lasting fix.

 

Solution will be new non-Samsung refrigerator.    :\

userDtByKXINmt
Cosmic Ray
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Kitchen and Family Hub

I want to start a petition to ask Samsung to issue a recall. Please pm me if you want to join. If I get enough answers I will get it share the details here. The worst thing is they still selling most of these fridges.

userkvU3rJAY0F
Asteroid
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Kitchen and Family Hub
i think something needs to be done we are being robbed
left and right
userkvU3rJAY0F
Asteroid
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Kitchen and Family Hub

WE HAD TO REPLACE THE ICE MAKER TWICE IN THE FIRST YEAR 2016  RF263TEASESR/AA

COVERED BY WARRANTY 

NOW THERE IS ALOUD HUMMING NOISE THAT COMES FROM THE BACK UPPER PART 

STOPS WHEN I OPEN THE DOOR

WE CHANGED THE SETTINGS TO THE LOWEST POSSIBLE 

WE HAD A TECH COME OUT AND SAID IT WAS THE TEMP SENSOR.

200$ TO FIX MY CONCERN IS THAT IT WILL CONTINUE TO HAPPEN.

WE SPENT A LOT OF MONEY ON THE UNIT AND SHOULD NOT HAVE TO BE DEALING WITH THIS FRUSTRATING ISSUE.

UNACCEPTABLE

 

 

 

Feliza1
Constellation
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Kitchen and Family Hub

Same happened with me and the sensor was replaced in April and now it’s starting to happen again. Called and the company Samsung recommended called Tekniton and they said parts are only covered for 90 days and it will be $300+ To fix it again. Inverter  was replaced in August 2017. I don’t have an ice maker or water dispenser. This fridge has been my nightmare appliance. The loud noise from the fan behind the twin cooler is very loud. No ice build up. 

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userkvU3rJAY0F
Asteroid
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Kitchen and Family Hub

LET ME KNOW IM IN 

SMILEBIG3000@GMAIL.COM

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useruKO9kJblN6
Constellation
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Kitchen and Family Hub

I am having the same issue. What a nightmare. Add me if anyone is starting a petition with Samsung.

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