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Original topic:

Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

(Topic created on: 5/11/18 9:13 AM)
userQ62yDd8cJq
Constellation
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Kitchen and Family Hub

Our fridge started making a loud fan buzz. It sounds like it's coming from the upper rear center on the inside of the fridge. It only does it when the doors are closed and you can hear it winding down when you open the door. When you close the doors, it winds up to full speed again. We've had this fridge since March 2015. Any ideas? 

407 Replies
userG9zGhLRJvM
Asteroid
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Kitchen and Family Hub

Please ask your husband to move the sensor as shown in previous posts. And to check the error codes. 

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userRWJPKEh85k
Constellation
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Kitchen and Family Hub

I agree.  Samsung tech even told me "ice is due to warm air entering the refrigerator"  Well how do they think you're going to get food in and out, duh!   We've had to defrost ours 3 times and less than5 years.  I feel its a design flaw too but Samsung won't admit it.  Too many people are having the same issue.

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user8FC82DrCba
Constellation
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Kitchen and Family Hub

My refrigerator does the same thing you spend thousands and they won't fix their design flaw? I would like to get a class action lawsuit. Who is with me?

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user8FC82DrCba
Constellation
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Kitchen and Family Hub

Let's get a class action lawsuit together.

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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

@user8FC82DrCba: If you would like to send us a private message, we would be happy to look into your issues.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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KC
Asteroid
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Kitchen and Family Hub

its probably sthe same scenario as on this link (Ice maker not making enough ice)

 

https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/Kitchen/page/8/thread-id/80 

 

Very common problem that Samsung will not recognize.  Samsung Service centers apparantly can't fix (See link)

 

Horrible flaw in the product.  The Moderators will have you open a ticket, the service guys won't be able to fix it.  i have a hard time going through the process and $600+ in service tix to tell them i need to get a new fridge.  Like many on the other post, i'm hoping for some sort of recall.......in the meantime telling everyone not to purchase samsung fridges. 

 

 

userSqVfC1EgZp
Astronaut
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Kitchen and Family Hub

I have the RF18HFENBSP and it is doing the same thing for me. I literally have to unplugg the unit and let it defrost and then it will work again for about a month.

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userTHUH2eUYvy
Constellation
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Kitchen and Family Hub

Same here. I have to take everything out of my fairly new nice looking Samsung refrigerator and place it in my 30 year old GE refrigerator, unplug and wait for it to defrost. This ‘fix’ seems to last a couple of months. Have set the fridge portion to 40 degrees to see if that helped. No go. I also feel this is a design flaw and Samsung should recall this unit. I will never buy another Samsung appliance and will steer everyone I know/meet to stay away. 

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userYWuHrIEoGr
Astronaut
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Kitchen and Family Hub
Yup, thats what I ended up doing in frustration. Unplugged it one night because it was so noisy. I figured it was a up like the old days. Next morning, I plugged it back in and no noise. Its been 2 months and now again, same thing. This time I'll reduse fridge temp from 34 to 38 degrees and see what happens.
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cobra maker
Constellation
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Kitchen and Family Hub

we have same model same problem ! how can samsung not regognize there is a problem and issue a solution! refund, trade-in, discount new model, something to remedy an obvious problem with a lot of units!  samsung please advise!

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