userk73mxq6w1L, Feel free to send a private message with the serial number as well.
its probably he same scenario that happens here. https://us.community.samsung.com/t5/Kitchen/Ice-maker-not-making-enough-ice/m-p/62154#M1248
The ice is soggy and the ice build up causes the noise from the fan. Fix it by defrosting the ice buildup in the ice maker.....horrible design flaw which samsung will not recognize and therefore is resulting in a bunch of consumers that spent $2k+ on a fridge pay for repairs that do not work. you will have to do this monthly.
As far as i know there is no fix as it is a design flaw. Please advise if someone actually had it corrected.
my model number is RF30HBEDBSR/AA
We would like to look into this for you. Could you provide any transaction numbers you may have or send us a private message with the fill model and serial number? http://bit.ly/2ihPL97
I agree on the class action suit. We have a 2 yr. old Samsung Refrig. Model RF28HMEDBSR/AA. Approx. once a month, the fan will buzz (like so many have mentioned here) and my husband and I go about emptying the Refrig. and my husband gets his tools out, opens up the back of the unit and begins thawing the major build up of ice.
As consumers, we have each spent alot of money on these Refrigerators. They look beautiful, but their function is unexceptable. Shame on Samsung for not acknowledging this HUGE problem.
I'm having the same problem with my fridge. A 2 year old baby! I'm thinking we need to open a CLASS ACTION SUIT against Samsung if they don't provide a solution!
I agree. Samsung tech even told me "ice is due to warm air entering the refrigerator" Well how do they think you're going to get food in and out, duh! We've had to defrost ours 3 times and less than5 years. I feel its a design flaw too but Samsung won't admit it. Too many people are having the same issue.