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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Let's get a class action lawsuit together.

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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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@user8FC82DrCba: If you would like to send us a private message, we would be happy to look into your issues.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Asteroid

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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its probably sthe same scenario as on this link (Ice maker not making enough ice)

 

https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/Kitchen/page/8/thread-id/80 

 

Very common problem that Samsung will not recognize.  Samsung Service centers apparantly can't fix (See link)

 

Horrible flaw in the product.  The Moderators will have you open a ticket, the service guys won't be able to fix it.  i have a hard time going through the process and $600+ in service tix to tell them i need to get a new fridge.  Like many on the other post, i'm hoping for some sort of recall.......in the meantime telling everyone not to purchase samsung fridges. 

 

 

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Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I have the RF18HFENBSP and it is doing the same thing for me. I literally have to unplugg the unit and let it defrost and then it will work again for about a month.

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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Same here. I have to take everything out of my fairly new nice looking Samsung refrigerator and place it in my 30 year old GE refrigerator, unplug and wait for it to defrost. This ‘fix’ seems to last a couple of months. Have set the fridge portion to 40 degrees to see if that helped. No go. I also feel this is a design flaw and Samsung should recall this unit. I will never buy another Samsung appliance and will steer everyone I know/meet to stay away. 

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Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Yup, thats what I ended up doing in frustration. Unplugged it one night because it was so noisy. I figured it was a up like the old days. Next morning, I plugged it back in and no noise. Its been 2 months and now again, same thing. This time I'll reduse fridge temp from 34 to 38 degrees and see what happens.
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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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we have same model same problem ! how can samsung not regognize there is a problem and issue a solution! refund, trade-in, discount new model, something to remedy an obvious problem with a lot of units!  samsung please advise!

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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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You are right. There are so many people with this problem. I wonder if someone has an ongoing civil suit.
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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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If there's some kind of civil suit over a design flaw, I would hope it would be posted here... but then it might get deleted anyway.

 

Has anyone else had the water dispenser quit working?

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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I see we are not the only ones with this problem, our samsung is doing the same thing help? RF28HFEDTSR/AA is our model number do we have to worry about it burning up.....

 

Cynthia

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