userk73mxq6w1L, Feel free to send a private message with the serial number as well.
its probably he same scenario that happens here. https://us.community.samsung.com/t5/Kitchen/Ice-maker-not-making-enough-ice/m-p/62154#M1248
The ice is soggy and the ice build up causes the noise from the fan. Fix it by defrosting the ice buildup in the ice maker.....horrible design flaw which samsung will not recognize and therefore is resulting in a bunch of consumers that spent $2k+ on a fridge pay for repairs that do not work. you will have to do this monthly.
As far as i know there is no fix as it is a design flaw. Please advise if someone actually had it corrected.
my model number is RF30HBEDBSR/AA
We would like to look into this for you. Could you provide any transaction numbers you may have or send us a private message with the fill model and serial number? http://bit.ly/2ihPL97