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Original topic:

Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

(Topic created on: 4/25/17 1:12 PM)
userQ62yDd8cJq
Constellation
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Kitchen and Family Hub

Our fridge started making a loud fan buzz. It sounds like it's coming from the upper rear center on the inside of the fridge. It only does it when the doors are closed and you can hear it winding down when you open the door. When you close the doors, it winds up to full speed again. We've had this fridge since March 2015. Any ideas? 

407 Replies
userVsRPJmOQrQ
Astronaut
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Kitchen and Family Hub

I have the same problem and a buildup of ice a small build up what does that mean

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userk73mxq6w1L
Constellation
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Kitchen and Family Hub
I have the same problem. Model RF260BEAESR/AA. Did you ever figure what the problem was? Did you get it fixed? I do not have ice build up.
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SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

 

userk73mxq6w1L, Feel free to send a private message with the serial number as well.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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KC
Asteroid
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Kitchen and Family Hub

its probably he same scenario that happens here.  https://us.community.samsung.com/t5/Kitchen/Ice-maker-not-making-enough-ice/m-p/62154#M1248

 

The ice is soggy and the ice build up causes the noise from the fan.  Fix it by defrosting the ice buildup in the ice maker.....horrible design flaw which samsung will not recognize and therefore is resulting in a bunch of consumers that spent $2k+ on a fridge pay for repairs that do not work.  you will have to do this monthly. 

 

As far as i know there is no fix as it is a design flaw.  Please advise if someone actually had it corrected. 

 

my model number is RF30HBEDBSR/AA

userZ3YNwAr5at
Astronaut
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Kitchen and Family Hub
I'm having the same problem with my fridge. A 2 year old baby! I'm thinking we need to open a CLASS ACTION SUIT against Samsung if they don't provide a solution!
userYxc8yFDwc0
Astronaut
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Kitchen and Family Hub

Sounds like a great idea to me!!!! They should recall these and replace as much as we paid for it. Nomore Samsung for me

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userYxc8yFDwc0
Astronaut
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Kitchen and Family Hub

Haven't even had a year...i think I am calling my local news station and have them do a don't waste your money report

SamsungJam
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

We would like to look into this for you.  Could you provide any transaction numbers you may have or send us a private message with the fill model and serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user1QvVjacfsf
Constellation
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Kitchen and Family Hub

Mine is doing the same thing. Really angry after spending 3000.00 for this thing. If you start a class action suit, count me in.

Cindy

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userLFvOsru3ws
Constellation
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Kitchen and Family Hub

I agree on the class action suit.  We have a 2 yr. old Samsung Refrig. Model RF28HMEDBSR/AA.  Approx. once a month, the fan will buzz (like so many have mentioned here) and my husband and I go about emptying the Refrig. and my husband gets his tools out, opens up the back of the unit and begins thawing the major build up of ice.  

   As consumers, we have each spent alot of money on these Refrigerators.  They look beautiful, but their function is unexceptable.  Shame on Samsung for not acknowledging this HUGE problem.


@userZ3YNwAr5at wrote:
I'm having the same problem with my fridge. A 2 year old baby! I'm thinking we need to open a CLASS ACTION SUIT against Samsung if they don't provide a solution!

 

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