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Nebula

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I am sorry to hear that you are having an issue with your fridge.  We definitely need to try some troubleshooting steps so we can try to isolate the issue better. I have attached a troubleshooting link below for your particular model. If these steps do no resolve the issue, at that point service will be needed.  If the unit was purchased in 2014 the unit will be out of warranty.  Our apologies, due to the age of the unit, we are unable to assist with the cost of the repair.  You can use the following link below to find a list of service centers near you that can do the repair and provide you with quotes on service/labor.  If you have an extended warranty, then you would want to contact them at this time.

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userCNd7afIBOy
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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what should i be paying for service when i paid fortune for the refrigerator and its doesnt work within 4 years. Is this the quality samsung is providing its customers ? I will make sure i report it to BBB and also my friends and relatives so that they dont get fooled to go for samsung again.i used my previous refrigerator for 10 yrs no issues. by the way you never mentioned .is this ok to have the noise ? how long should i anticipate to work

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user3w7B4ajJSq
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Same issue. Bought all Samsung appliances about 3 years ago and now that fridge is doing this only stove hasn't had issues. Very dissatisfied
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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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@user3w7B4ajJSq: Is it cooling as it should?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userN2SZmYpsVO
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I've got a similar issue though I haven't pulled off the "twin cooling" panel to see if there is ice, I just have the fan making noise as it spins when the door is closed and when we open the door we can hear it spin down and the noise gets louder until it stops.  should I just respond off one of the PM links in previous posts?

 

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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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@userN2SZmYpsVO   You can send your model and serial numbers to this link, and we will be happy to look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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uservi07QaNSLn
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I have the same problem, who should I contact?

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userJYWPOoOvaL
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I have identical problem with same model, and same year. What was the solution?

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userZeBtlUCdnf
Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Mine is doing the same! Can you please explain the problem & solution?

 

Thanks!

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userGZwpClDtmH
Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Model Number : RF28HMELBSR

 

Having the same issue every 2 weeks, loud noise of the fan hitting ice! Can see the ice build up through the vents on the styrofoam sheet. Only thing I can do is let it defrost and wait for it make the noise again. 

I'm almost afraid to open the fridge!!

Seals are good on the doors, no wheels touching the ground, barely keep anything in the fridge.. so no question of blocking vents!!

 

Why is Samsung not doing anything???

Already had my washing machine sent back in a recall last year. Horrible experience, will stay far far away from Samsung.

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