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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I'm having the same issue. Model Rf24fsedbs. Noise started after an ice buildup around the ice maker. 

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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Do you see any ice build-up? Have you tried defrosting the unit? Are the door seals intact? Is the unit properly leveled? Here are a few troubleshooting steps that will help with this. 

https://www.samsung.com/us/support/answer/ANS00062321/

http://www.samsung.com/us/support/troubleshooting/TSG01001032/

http://www.samsung.com/us/support/troubleshooting/TSG01001012/


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Asteroid

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Cannot defrost the ice - it is behind the panel. And by the time the fan starts to make a noise, it is too late as the fan is getting damaged.

 

Leveling is not the issue unless the ground shifted all of a sudden after 2 years. And the door seals are intact.

 

Accorsing to some of the technicians who have come out to see the problem, there is a water nozzle that may be the problem. But that is not a consistent opinion amongst all the technicians - it is about 50-50%.

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Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I have the same problem I have defrost the I e buildup and it is still making noises when the door is shut.  Would this be the fan problem?  I don't mind replace the motor fan myself but please let me know if that indeed is the solution.

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Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Samsung makes great phones and other electronics but if you want a ridiculously reliable, workhorse of appliances then buy a Speed Queen! Best of the best.

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Astronaut

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I too have the issue with my fridge Serial number is <hidden>. I am looking for a solution. Please can someone help me? I have tried defrosting it but the noise comes back. It is leveled fine.

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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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Hello there, here's a link that might be able to help: 

http://www.samsung.com/us/support/troubleshooting/TSG01001032/


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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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January 19, 2020

Model RF28HMEDBSR - Same issue as everyone else.  You can hear what sounds like a fan rattling and whirring. When the refrigerator door is opened, the sound stops. A neighbor who bought a later look a like model experienced the same issue before mine started acting up. I re-leveld the refrigertor but the sound continues. Oddly, after the refrigerator door is closed, I don't hear the troublsome noise for several hours. I am assuming the fan is not functioning until it is triggered by a sensor to restart.  

 

After looking at three years of posts in this thread, it it appears ther are no solutions. Is that correct?  

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Samsung Moderator
Samsung Moderator

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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I completely understand how frustrating this must be. How long have you had this unit? Have you noticed any ice build-up or any error codes?


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Constellation

Re: Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

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How disappointing to find this thread. Wish I had come across it prior to buying a brand new Samsung refigerator.  (RF28HMEDBSR/AA) Mine started roaring just today, and it is an unbearable noise.  We can't even hear each other over it. Makes for a very uncomfortable family/entertaining area.  And I won't even bore everyone about how much we CANNOT afford repairs or a new fridge right now. I'm beyond irritated.

Same exact issue as everyone else on the 37 PAGES of complaints. And Samsung is doing nothing about a known design flaw??! Is this for real? I am in kitchen design, and you can bet I won't be suggesting a Samsung to a client, EVER, if that is the case. 

 

SAMSUNG! Please tell us this is not being IGNORED??

 

Add me to the petition, if it's still going around. 

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