Same here. I have to take everything out of my fairly new nice looking Samsung refrigerator and place it in my 30 year old GE refrigerator, unplug and wait for it to defrost. This ‘fix’ seems to last a couple of months. Have set the fridge portion to 40 degrees to see if that helped. No go. I also feel this is a design flaw and Samsung should recall this unit. I will never buy another Samsung appliance and will steer everyone I know/meet to stay away.
we have same model same problem ! how can samsung not regognize there is a problem and issue a solution! refund, trade-in, discount new model, something to remedy an obvious problem with a lot of units! samsung please advise!
If there's some kind of civil suit over a design flaw, I would hope it would be posted here... but then it might get deleted anyway.
Has anyone else had the water dispenser quit working?
I see we are not the only ones with this problem, our samsung is doing the same thing help? RF28HFEDTSR/AA is our model number do we have to worry about it burning up.....
Having the same problem. Bought the fridge in 2015 an now have to completely defrost it monthly. Very unhappy after spending all this money. I heard something about a defrost thermostat that might be the problem that we could replace - any ideas? I REALLY don't want to fork out another $2000 for a fridge that only lasts 3 years. Terrible.