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Original topic:

Fan makes hum/buzz/rattle noise from RF28HMEDBSR.

(Topic created on: 3/26/17 5:40 PM)
userQ62yDd8cJq
Constellation
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Kitchen and Family Hub

Our fridge started making a loud fan buzz. It sounds like it's coming from the upper rear center on the inside of the fridge. It only does it when the doors are closed and you can hear it winding down when you open the door. When you close the doors, it winds up to full speed again. We've had this fridge since March 2015. Any ideas? 

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407 Replies
userSNHVVm45pS
Constellation
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Kitchen and Family Hub
You are right. There are so many people with this problem. I wonder if someone has an ongoing civil suit.
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userfkfRN8v5AO
Constellation
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Kitchen and Family Hub

If there's some kind of civil suit over a design flaw, I would hope it would be posted here... but then it might get deleted anyway.

 

Has anyone else had the water dispenser quit working?

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crober77
Constellation
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Kitchen and Family Hub

I see we are not the only ones with this problem, our samsung is doing the same thing help? RF28HFEDTSR/AA is our model number do we have to worry about it burning up.....

 

Cynthia

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SamsungJam
Samsung Moderator
Samsung Moderator
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Are you seeing any ice build up?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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KC
Asteroid
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yes towards the back of the ice maker unit.  Have to thaw every month with a hair dryer.....not ideal when you paid as much as we all did for these units. 

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usercCj65HdPxt
Constellation
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Kitchen and Family Hub

Having the same problem. Bought the fridge in 2015 an now have to completely defrost it monthly. Very unhappy after spending all this money. I heard something about a defrost thermostat that might be the problem that we could replace - any ideas? I REALLY don't want to fork out another $2000 for a fridge that only lasts 3 years. Terrible.

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usercCj65HdPxt
Constellation
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Kitchen and Family Hub

Our serial number is RF263BEAESR/AA

 

Any help would be appreciated. Removing all food and defrosting every month is not sustainable.

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userPupcffgbDH
Constellation
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Kitchen and Family Hub

I am having the same problem described here. There is a very loud noise from the fan which stops when you open the door. I have the RF26J7500BC/AA which I bought in June 2015. It appears from the number of similar posts that this is a known issue that Samsung should be addressing. Has anyone had any success in getting a resolution/fix from Samsung? I agree with a previous poster that removing all food and defrosting once a month is neither sustainable nor should it be warranted with a quality refrigerator purchased less than three years ago. 

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userCuGSzsML1v
Astronaut
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Kitchen and Family Hub

It seems like this is a pretty common issue. You can add our names to the list of unhappy consumers of this same model. Fyi for those affected, if you turn the ice maker off you can buy some buzz free time until you need to get ice

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usertSuFOzXcrh
Constellation
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Kitchen and Family Hub

My Samsung is doing the same thing everyone else is complaining about.  Melt the ice from where exactly?  I won't take off the back cover on the whole refrigerator because that will break the seal and void the warranty.  Are you talking about inside the maker itself?  My ice is melting as well.  No ice jams that I notice.   A few ice crystals hanging from the top of the maker, right above where the tray slides in.  Fan noise is horrible.  Goes away when the door is shut.  Today the noise is back even when the door is closed.  What a pain!

Any clues?  I have a hair dryer or heat gun.  Just need to know where to point it.

Thank you!

Ryan

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