I am very disappointed Samsung has decided to not follow through on their agreement to refund my purchase. I will be including all email information and details in reviews on every site available so that others do not purchase this range. In addition, I will be pursuing consequences for the negligence of Samsung’s decision to continue selling this range with the knowledge of multiple consumer reports of fires caused by the faulty range.
Hi there, I can certainly understand your concern with this. If you would like, you always have the option to reach out to a moderator here in private message. We would be happy to review your case and provide any resolution options that are available. Please include the model and serial number for your range, as well as any previous ticket numbers you have received, as this will help us assist you quicker.
Hi there, I can certainly understand your concern with this. If you would like, you always have the option to reach out to a moderator here in private message. We would be happy to review your case and provide any resolution options that are available. Please include the model and serial number for your range, as well as any previous ticket numbers you have received, as this will help us assist you quicker.
