I purchased a Samsung flex duo electric slide in stove 4 years ago. One of the burners keep turning on randomly without even touching the knob. The knob is in the off position yet the red light indicator and the fan are on. The burner itself is cold to the touch and doesn't seem to be heating. I read some posts that this seems to be a common problem with these appliances. What can I do to fix it since this seems to be a fire hazard. Can this be fixed and how. I was wondering that a child protective knob cover would help temporarily. Anyone tried it?
Solved! Go to Solution.
Hi there, I can definitely understand the concern here. For safety in this situation, we would recommend unplugging the range (or flipping the circuit breaker) until the unit can be serviced. We would be happy to further assist you with this in a private message so that we can obtain the necessary information. Please reach out to one of the moderators here in a private message with the following information:
Place of purchase: