Original topic:

Flex zone not cooling

(Topic created: 09-01-2021 06:01 PM)
user197dNnD96O
Astronaut
Options
Kitchen and Family Hub

The flex zone of my 2 year 4 doors Rf22k9381sr/aa is not cooling properly. What should I do?

0 Likes
1 Reply
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Kitchen and Family Hub

Hello, I located some troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ for the cooling issue you have reported. Regrettably, if the troubleshooting does not correct your issue, the next recommendation would be to have a technician service the unit. If you are interested in the service aspect please send the full serial number for the refrigerator, your name, address, e-mail. place of purchase, and contact number here: https://bit.ly/3lVQyQ2 to explore that option further. I apologize for any inconvenience. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes