Purchased on 11/14/21, used the oven last night and this morning the display does not work. Frustrating being 2 months out of warranty and this completely stops working. The cooktop still functions but can't do anything with the oven because it can only be controlled by the touchscreen/display. I have removed power multiple times trying to reset the controls but nothing works in the oven, not even the interior lamp will come on when I open the door .
Hello, I apologize for the display issue reported and would recommend having the unit serviced by a technician especially if power cycling the unit has not resolved this matter. You can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or private message me at https://bit.ly/3p4UuiW with your full model and serial number to review service options
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Hello, I apologize for the display issue reported and would recommend having the unit serviced by a technician especially if power cycling the unit has not resolved this matter. You can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or private message me at https://bit.ly/3p4UuiW with your full model and serial number to review service options
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Can't use the stove top any longer due to it being a fire hazard now. It's been over a month and a half and we can even get parts for this thing. Samsung couldn't even get us any help and just closed the service case. This is truly unbelievable, I have multiple Samsung appliances and will never purchase another one after this experience.
