I'm sorry to hear that, could you send me a private message with your full model and serial number?
If the ice maker is freezing generally repairs would be recommended. If you would like me to look into this please send a private message using the link above.
To Force Defrost the refrigerator, press the Freezer and Flex Zone keys together for 8 seconds until you hear a chime. After the chime, press any key on the panel 5 times, until the display shows Fd.