Can somene provide me with the procedure to enter into service mode so I can select forced defrost for the icemaker. It continues to build up ice in the back and can not remove the tray. Have seen on-line a video of entering the mode but different samsung model with a different front panel. I did try it but did not work. If Samsung is monitoring this thread please provide the info. I saw service manuals on line but honestly should not have to pay for this and not leaving credit cardfr a free trial
Hi, Thanks but not the specific answer I was looking for. This cooling off mode shuts down the fridge and freezer. I am looking on how to enter service mode to do a ice machine defrost. reference the pasted video link for a different sammsung model:https://www.google.com/search?q=force+defrost+samsung+rf24fsedbsr&rlz=1C1CHBF_enUS817US817&oq=forced...
My unit''s ser panel is different so the procedure did not work. So lookig for how to do the same approach as in this video for my RF24FSEDBSR.