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userPqo5xgPvh9
Constellation

Freezer door alarm

So all of a sudden our door alarm was not shutting off, then within 10 minutes of this happening, the temperature started to rise in the freezer and also the light went out. It seems that the freezer is still cold but why is the door alarm continuously going off, and the temperature not reading correctly? This is extremely frustrating as we just purchased this fridge around a year ago. Model RK28K9380SG/AA

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Samsung_gSLpdrf
Astronaut

Re: Freezer door alarm

Directly message samsung. That is a big problem. Please let me know if you have any other questions

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